Privacy Policy

At GearLens, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our tools, or contact our support team. This may include:

• Account Information: Name, email address, password (stored securely).
• Usage Data: How you interact with the service (collected via PostHog).
• Error Data: Technical details about errors encountered (collected via PostHog).

2. How We Use Your Information

• Provide, maintain, and improve the GearLens service.
• Personalize your experience.
• Communicate with you regarding your account or service updates.
• Monitor service performance and troubleshoot issues.
• Analyze usage patterns to enhance features.
• Comply with legal obligations.

We do not sell your personal information to third parties.

3. Data Sharing and Third-Party Services

We share information only as necessary with trusted third-party services that help us operate and improve GearLens:

• PostHog: Provides analytics on feature usage to guide development.

These providers process data according to their own privacy policies.

4. Data Security

We implement robust security measures (technical and organizational) to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All user data is stored on servers located within the European Union. However, no internet transmission or electronic storage method is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• The right to access the information we hold about you.
• The right to correct inaccuracies in your information.
• The right to request deletion of your information.
• The right to object to or restrict certain processing.
• The right to data portability.

To exercise these rights, please contact us.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy regularly.

Last updated: 2025-05-13